Last updated: [insert date]

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website iq-group.booqableshop.com and any related booking or contact services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Data We Collect

We collect the following categories of personal data:

1.1 Information you provide to us

• Name and surname
• Email address
• Phone number
• Billing and payment details
• Address (if required for invoicing)
• Rental preferences and booking information
• Any information submitted via forms or communication with us

1.2 Automatically collected data

• IP address
• Browser type and version
• Device information
• Cookies and tracking data
• Pages visited and session activity

1.3 Third-party data

If you book or contact us through integrated platforms (such as Booqable, Stripe, or other payment providers), those platforms may send us information required to process your booking.

2. How We Use Your Data

We use personal data solely for the following purposes:

• Processing and managing bookings
• Providing rental services and customer support
• Handling payments and security deposits
• Sending booking confirmations and relevant notifications
• Improving our website and user experience
• Preventing fraud or misuse of our services
• Complying with legal and financial obligations

We do not sell or rent your personal data to third parties.

3. Legal Basis (GDPR)

We process personal data under the following legal bases:

• Contractual necessity – to process bookings and provide services
• Legitimate interest – to improve service quality, prevent fraud, and operate the business
• Legal obligation – financial, tax, and safety requirements
• Consent – for optional communication or marketing (where applicable)

4. Payment and Security

Payments are processed through secure third-party providers such as Stripe.
We do not store full credit card details on our servers.

Security deposits, if required, are handled through trusted payment gateways with encrypted processing.

5. Data Storage and Retention

We store your personal data only for as long as necessary to:

• fulfill your booking
• meet legal or accounting requirements
• resolve disputes

Booking-related data may be stored for up to 7 years, depending on local regulations.

6. Sharing Your Data

We may share your data only with:

• payment processors (Stripe or similar)
• booking system providers (Booqable)
• IT or hosting providers
• legal authorities, if required by law

These partners process your data securely and according to applicable privacy regulations.

7. Cookies

We use cookies to:

• enable website functionality
• remember your preferences
• analyze website traffic
• improve the user experience

You can disable cookies in your browser settings, but some functions may become unavailable.

8. Your Rights (GDPR)

You have the right to:

• Access your personal data
• Correct or update your data
• Request deletion (“right to be forgotten”)
• Withdraw consent for marketing
• Restrict or object to processing
• Request a copy of your data (data portability)

To exercise any rights, contact us via the email below.

9. Data Protection and Security

We take appropriate technical and organizational measures to protect personal data from:

• unauthorized access
• loss
• misuse
• alteration

Despite best efforts, no system can be guaranteed 100% secure.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

11. Contact Us

If you have questions regarding this Privacy Policy or want to request data-related actions, contact us:

Email: [insert your email]
Phone: [insert your phone number]
Address: [insert registered business address]

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be available on this page with the revised date.

Last updated: [insert date]
Provider: [Company name], registered at [address], email: [email], phone: [phone].
Website: https://iq-group.booqableshop.com/

1. Introduction

These Terms & Conditions govern the rental of motorcycles, equipment and tours offered by [Company name] through the website above. By placing a booking or using our services you agree to these Terms. Any additional terms (quotes, invoices, tour program) are part of the agreement.

2. Definitions

Client / Renter — person or company who makes a booking.

Provider / Company — [Company name].

Vehicle / Motorcycle — the motorcycle described in the booking.

Equipment — helmets, jackets and other rented gear.

Booking / Order — confirmed reservation in the system.

Deposit — security hold or charge applied to the Client’s payment method.

Rental Period — pickup date/time to return date/time.

3. Booking, Confirmation and Payment

A booking is confirmed only after payment of the required amount and receipt of an order confirmation email. (Booqable integration and processing apply).
Booqable

Payment methods accepted: Stripe (card), and any other methods shown at checkout. Card payments in Live mode are real charges; in Test mode they are simulated. Ensure you use a valid payment card.
Booqable

The Company may require a non-refundable deposit or prepayment as stated during booking. Final full payment may be required prior to or at pickup.

4. Security Deposit / Authorization

Security deposit is required for each rental, the amount indicated at checkout. By providing a payment method you authorize the Company to place a temporary authorization or charge the deposit to cover damage, missing items or breaches of the contract. Authorizations are released after final inspection if no charges apply. This is standard rental practice.
Booqable
+1

If damage, loss or extra charges occur the Company will notify the Client and charge the payment method for the applicable amount. The Client is responsible for bank or card fees related to refunds or chargebacks.

5. Rental Periods, Pickup and Return

Pickup and return times are set during booking. Late returns may incur additional rental fees, daily rates or loss of booking.

The motorcycle must be returned in the same condition it was handed over (reasonable wear excepted). The Company will inspect the vehicle and report damages. If necessary, repair costs and handling fees may be charged.

6. Use Restrictions

Motorcycles may only be used on public roads and in accordance with applicable traffic laws. Off-road, racing, towing, or carrying passengers for hire is prohibited unless explicitly agreed.
ridersnolo.it
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The motorcycle may not be driven outside the territory agreed on booking without prior written authorization and appropriate insurance.
ridersnolo.it

Use under influence of alcohol, drugs or any substances that impair driving is strictly prohibited. The Renter bears full responsibility for infringements and damages.

7. Driver Requirements

Driver must present valid identity documents and a driving license valid for motorcycle category required by local law. Additional ID or passport may be requested. Minimum age: [insert age — commonly 21 or 25 depending on fleet]. Evidence of experience or minimum experience hours/mileage may be required.
ischiarentalservice.it
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Additional drivers must be registered and approved before they drive the motorcycle.

8. Insurance and Liability

Insurance coverage (if provided) and excess amounts are specified per motorcycle and in the booking confirmation. Insurance usually covers third-party liability and may include theft/damage with a deductible/excess. Client is responsible for the policy excess and any uncovered damage.
vespaway.it

The Company’s liability for loss or damage is limited to cases of gross negligence or wilful misconduct. The Company is not liable for indirect, incidental, or consequential losses, including loss of trip time, personal effects, or missed connections.

The Client must notify authorities and the Company immediately in case of an accident, theft, or damage, and follow instructions regarding police reports and insurance claims.

9. Equipment and Gear

Rented helmets and gear must be returned in good condition. Damage or loss will be charged.

Helmets must be worn while riding according to law. The Client is responsible for proper use of safety gear.

10. Fuel, Mileage and Maintenance

Fuel policy: [e.g., “full-to-full” or “pick up with full tank — return full”]. Client must refill to the agreed level or pay refuelling fees.

Mileage limits: [state your policy; if there are no limits, state NO mileage limits]. Any excess mileage fees will be shown during booking if applicable.

Any mechanical issues during rental must be reported immediately. The Company will provide assistance according to the assistance policy; emergency repairs caused by misuse are the Client’s responsibility.

11. Cancellation and Changes

Cancellation policy: cancellations made more than [X] days before pickup receive full refund minus fees; within [X] days partial or no refund applies. (Insert exact terms: e.g., full refund >30 days, 50% 14–30 days, none <14 days).

Company may cancel a booking for operational reasons (mechanical failure, force majeure). In such case the Client will be offered options: alternative vehicle, rescheduling or full refund.
Booqable

12. Damage, Theft and Loss

Client is liable for damage or loss to the motorcycle and accessories during the rental period up to the deposit/excess amount.

Theft: immediate police report and notification to the Company is required. Failure to report may void insurance and increase Client liability.

13. Termination and Repossession

The Company may terminate the rental immediately and repossess the motorcycle if the Client breaches these Terms, drives dangerously, is under the influence, drives outside authorized territory, or in other serious breaches. No refunds will be given in such cases.

14. Force Majeure

The Company is not liable for failure to perform due to force majeure — natural disasters, strikes, pandemics, governmental restrictions, weather, or other events beyond reasonable control. The Company will offer alternatives where possible.

15. Data Protection

Personal data collected for bookings and payments will be processed in accordance with our Privacy Policy. The Company uses Booqable and third-party payment processors such as Stripe; these processors’ terms and practices apply.
Booqable
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16. Complaints and Disputes

Any complaint must be submitted in writing within 14 days after the end of the rental. Parties will first attempt amicable resolution. If unresolved, disputes will be governed by the law of [insert: Italy] and submitted to the competent courts of [insert city, e.g., Milan]. (Choose governing law and jurisdiction appropriate for your business.)
ridersnolo.it

17. Amendments

The Company may update these Terms from time to time; the latest version will be published on the website with the effective date.

18. Miscellaneous

Entire Agreement: these Terms, the booking confirmation and any attachments constitute the entire agreement.

Severability: if any provision is invalid, the remainder remains in force.

Language: these Terms are provided in English. If translated, the English text prevails unless otherwise stated.